Customer retention is the goal of many businesses around the world. There are meaning reasons that causes customers to leave a business. Studies conducted provided the following results: Customer Care: The leading cause of customer churn is poor treatment, making up 68% of those who leave. This...
Do you know your review matters. Have you ever hesitated to write a review after using a service or product? It’s a common feeling, but it’s essential to realize that your feedback can have a significant impact. Here’s why: Your review can be an invaluable tool for potential customers. By...
To write effective reviews it has to be thoughtfully composed. Effective reviews can greatly influence a company's standing. Below are several guidelines to assist you in creating impactful reviews on CCR platform: Share your personal experiences: Clearly articulate what aspects you appreciated or...
Listening to customer feedback can often feel like inviting trouble. In today's digital landscape, brands can quickly go viral for a single negative tweet or poorly managed complaint. Every business is likely to encounter some form of negative feedback, which may lead to the temptation to ignore...
